Kismet Well being is a startup that seeks to enhance entry to pediatric care. In response to emailed questions, Kismet Well being Co-founders CEO Dr. Cierra Gromoff and COO Christie Sander talked about why they began the enterprise.
Why did you begin your organization?
Dr. Cierra Gromoff: I’m a Native Alaskan and grew up on a small island within the Aleutian Chain referred to as St. Paul Island. In an effort to get medical care, my neighborhood relied on two main methods of accessing care: chatting with docs over the cellphone, or getting a medical air evacuation (medi-vac) to both Anchorage or Seattle, Washington. For generations, my whole household has felt the ache from missing entry to care.
Quick ahead some years, I discovered myself residing within the metropolitan San Francisco Bay Space as a newly graduated youngster psychologist offering care inside the county’s medical system. I started to see comparable entry points dealing with my sufferers that I remembered dealing with myself.
Dr. Cierra Gromoff
In 2018, I noticed that the reply needed to lie inside expertise to allow high quality entry and equitable outcomes. I started to deeply perceive and expertise that issues with current options went past safety and high quality – traditionally, telehealth platforms have primarily been designed for enterprise conferences, grownup engagement, and rely closely on verbal communication. Youngsters are usually not tiny adults. They’ve their very own hospitals, specialty suppliers, and medical devices, so why wouldn’t youngsters additionally want expertise that’s created particularly for them?
Whereas telehealth helped me to make sure 70% much less no-shows, my means to see extra sufferers was affected by having to do longer classes to account for tech points, organising, and getting the youngsters to have interaction. I started writing down what a great telehealth platform would appear like. With this realization, I started my journey to develop the expertise that has develop into Kismet at this time. I linked with Silicon Valley veteran Christie Sander, my co-founder, and we labored collectively to rent an incredible crew who understands the distinctive wants and challenges confronted by suppliers and professionals who work with youngsters, and the way that interprets right into a tech product.
What want are you searching for to deal with in healthcare?
Gromoff and Sander: Regardless of at this time’s options, households face fragmented programs with lengthy waitlists; whereas suppliers face burnout and system friction. Moreover, current digital care platforms have been designed for adults and workplaces, whereas youngsters require a customized resolution tailor-made to their distinctive wants. Kismet is fixing these challenges via our proprietary expertise backed by 4 key pillars: entry, engagement, collaboration, and fairness. Via talking youngsters’s language of play and constructing the primary pediatric massive language mannequin — Kismet’s proprietary expertise is ready to drive equitable outcomes via interactive digital interventions, diagnostics, and assessments to create the world’s handiest collaborative care expertise for suppliers, households, and kids alike.
What does your product do? How does it work?
Gromoff and Sander: Kismet Well being is the primary pediatric collaborative care expertise designed for suppliers, by suppliers. It boosts affected person engagement, streamlines workflows, and improves scientific outcomes for kids ages 0-18. Traditionally, there has by no means been a care resolution created particularly for the pediatric inhabitants. Most digital care platforms have primarily been designed for grownup communication and enterprise conferences. At a time the place healthcare accessibility and high quality of care is extra crucial than ever, Kismet Well being is reworking the way in which pediatric care is delivered.
With Kismet’s proprietary expertise and fascinating digital playroom, clinicians can give attention to what they do finest – offering high quality care to households in every single place, whereas enabling a cost-efficient and excessive normal of care. Kismet is straightforward to make use of and with just a few clicks, one can entry the HIPAA-compliant and browser-based platform from anyplace.
Is that this your first healthcare startup? What’s your background in healthcare?
Gromoff and Sander: Whereas that is our first healthcare startup, we are not any strangers to each healthcare and the startup area.
Gromoff: I’ve greater than 10 years of expertise as a Medical Little one Psychologist.
Sander: I’ve 15 years of expertise in excessive tech together with startup environments.
Gromoff: I’ve devoted my profession to constructing high-quality telehealth packages lengthy earlier than the pandemic. With 10+ years of expertise starting from hospitals, faculties, neighborhood psychological well being, and each private and non-private sectors, I’m deeply accustomed to the challenges and limitations of current telehealth options.
Rising up as an Alaskan Native, entry wasn’t an possibility for me and my household. I skilled comparable obstacles whereas working with households in Oakland, California, the place some dad and mom couldn’t afford the fuel to drive to my workplace. The dearth of entry to care is what fuels my ardour for fixing it. It’s additionally why I concentrate on early childhood psychological well being given early intervention creates one of the best alternative for optimistic outcomes.
Christie Sander
Sander: I’ve constructed, led, and scaled shopper merchandise and various organizations throughout each startups and enormous firms. Throughout my time at Apple, Nest, and Google, I led quite a lot of groups starting from Provide Chain to Technique & Operations to HR. I carry a wealth of enterprise expertise, and I thrive when fixing advanced issues on the intersection of technique, operations, and folks.
I sustained a life-altering accident in 2021, renewing my readability and function in life. Because the daughter of Taiwanese immigrants whose profession basically “grew up” in Silicon Valley, I’m obsessed with breaking the continual cycles of cultural, generational, and societal expectations.
Collectively, we based Kismet Well being in late 2022 with a shared ardour for creating multi-generational change. Between our respective scientific and high-tech backgrounds, we’ve got a novel perspective on how human-centered expertise can unlock high quality entry for all.
What’s your organization’s enterprise mannequin?
At present, Kismet is on the market to personal / group practices, clinics, and digital well being firms, increasing to hospitals, well being programs, and authorities entities in 2024.
Who’s your buyer?
Pediatric suppliers throughout all specialties and disciplines.
How do you generate income?
We provide a subscription service, and one of the reasonably priced choices available on the market.
Do you’ve gotten scientific validation to your product?
We’re in collaboration with quite a few healthcare suppliers and amenities that may produce a 2024 case research. Now we have carried out a pilot research that showcases early scientific leads to 2023.
Picture: JackF, Getty Photographs
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